Maintenance & support

Your webshop never stands still. We make sure tech, improvements and commercial requests never sit waiting.

A webshop is not a project that finishes. It is something that keeps running.

New campaigns, products, tools and customer questions keep things changing. You do not want to go looking for someone who understands your shop every time something needs to change.

We stay involved after your shop goes live. For technical maintenance, updates and fixes, but also for improvements that come from what your business needs.

You have one team that knows your shop, knows what is going on and can act when something needs to happen.

We map your Shopify setup, integrations, way of working and open issues.

Together we decide what has to happen now, what can be planned and what is not actually needed.

We build, fix, test and roll out improvements in a controlled way.

We keep track of what is going on, spot opportunities and pick up new improvements as soon as they become relevant.

Basic

For when you mainly want peace of mind that someone is on hand when something technical needs doing.

Ongoing

For when your shop needs attention every month and you do not want improvements to pile up.

Partner

For when you want someone alongside your team who does not just execute, but also thinks with you about what your shop needs commercially and technically.

Somewhere in between?

Not waiting until something breaks, but making sure your shop keeps up with what your business needs.

RIT sets direction. M&E moves with it.

For us, maintenance does not start with a list of tickets. We look at what is going on, what has priority and what your shop needs to keep moving with the business.